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Privacy Policy

Last Updated: October 10, 2025

Digova is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Introduction

Digova ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and business information
  • Project details and requirements
  • Payment and billing information
  • Communications with us (emails, messages, support tickets)
  • Feedback, reviews, and testimonials

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and geolocation data
  • Browser type and version
  • Device information (type, operating system)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click-through data and website navigation patterns

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track advertising effectiveness (with your consent)

3. How We Use Your Information

We use collected information for the following purposes:

Providing and delivering our services
Processing payments and managing accounts
Communicating about projects and services
Providing customer support
Improving our website and services
Analyzing usage patterns
Sending marketing communications
Preventing fraud and ensuring security
Complying with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

Contract Performance: Processing necessary to fulfill our service agreement
Consent: You have given explicit permission for specific processing activities
Legitimate Interests: Processing necessary for our legitimate business interests
Legal Obligation: Processing required by law

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf:

Payment processorsCloud hostingEmail servicesAnalyticsCRM systems

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition

Legal Requirements

When required by law, legal process, or to protect our rights, safety, or property

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

1Access & Portability

Request access to your personal information and receive a copy

2Correction

Request correction of inaccurate or incomplete information

3Deletion

Request deletion of your personal information

4Restriction

Request restriction of processing under certain circumstances

5Objection

Object to processing based on legitimate interests

6Withdraw Consent

Withdraw consent at any time for consent-based processing

To exercise these rights, contact us at privacy@digova.ca

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GDPR Compliance

We comply with the General Data Protection Regulation for European users

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CCPA Compliance

California residents have additional rights under the California Consumer Privacy Act

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PIPEDA Compliance

We comply with Canadian privacy legislation for personal information protection

8. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and industry insights. You can opt out at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us at info@digova.ca
Updating your account preferences

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

Your Privacy Matters

By using Digova's website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are committed to protecting your privacy and handling your information responsibly.